Older People's Housing Options


Housing Advice for Older People

There is extra support available for older applicants. Please see below for available services.

Lifeline

Please contact the respective Registered Social Landlords in relation to schemes criteria and details as they can vary.

All sheltered accommodation complexes owned by Registered Social Landlords are linked to our control room via pull cords and intercoms located within each property. Operators in the Civic Centre will summon help and provide advice and reassurance instantly at anytime, day or night.

In addition to the intercom system, which is available in the sheltered housing complexes, we also offer telephones to any resident who is elderly, vulnerable or disabled. A discreet pendant is also available for extra reassurance that can be worn around the neck or wrist.

Anyone can apply for a lifeline unit; it is not just a service for the elderly. You can also be a tenant, owner occupier or living with family. Lifeline is available to anyone who may need to summon urgent assistance:

  • Individuals that are housebound or live alone
  • Vulnerable people
  • Disable people
  • Those who have recently been discharged from hospital and may require additional support.

There is a small charge for using the service, however, the lifeline service can be cancelled at anytime by contacting 01685 384489. You will need to explain the reason you wish to cancel and an operator will arrange for the return of the equipment. One month’s notice of cancellation is usually required, however, under certain circumstances we will accept shorter notice periods, and you will be charged until the equipment is returned.

Sheltered Accommodation

Please see the Sheltered Accommodation website page for further information.

Extra Care

Extra care is an additional housing option for applicants over 50 years of age struggling to manage at home. The scheme provides 24 hour support for tenants whilst enabling them to live as independently as possible in their own apartments. Merthyr Tydfil’s Extra Care scheme provides individual tenancies in 35 double and 25 single bedroom apartments. The apartments offer:

  • Modern Fitted kitchens
  • Bathroom and walk in shower
  • Fitted wardrobe in bedroom
  • Slip resistant flooring in kitchens and bathrooms
  • Spacious living room
  • Low surface temperature radiators

In addition to shared lounge facilities, laundry, assisted bathroom,  and a cycle/scooter store, the scheme also offers a restaurant, hair and beauty salon, IT suite, library, communal conservatory and sensory garden.

To apply for Extra Care you can ask you care manager, apply through the Housing Choice common housing register, or telephone 01685 724636/ 01685 727017


  • Sheltered Housing

    Sheltered Housing

  • About Housing Choice

    About Housing Choice