Repairs - what your landlord must do.


Your landlord has a duty to ensure that the property is safe and that repairs are undertaken. It is the landlords responsibility to complete repairs in all of the following areas.

  • the property’s structure and exterior
  • basins, sinks, baths and other sanitary fittings including pipes and drains
  • heating and hot water
  • gas appliances, pipes, flues and ventilation
  • electrical wiring
  • any damage they cause through attempting repairs

The landlord or letting agent should always undertake the repairs.

You should only do repairs if your tenancy agreement says that you can.

You cannot be forced to do repairs which are the responsibility of the landlord.

If your property needs repairs contact your landlord if you think repairs are needed. Do this straightaway for faults that could damage health, like faulty electrical wiring.

You should continue to pay your rent while waiting for repairs to be done.

Your landlord should tell you when you can expect the repairs to be done.

If the repairs are not completed contact Merthyr Tydfil County Borough Council and ask for advice.