Your rights


All tenants have rights which the landlord or letting agent should ensure.

These are:-

  • the property should be in good condition.
  • if a deposit is paid, it should be returned when the tenancy is ended.
  • a tenant should know who their landlord is.
  • tenants should be able to live in the property without being disturbed.
  • tenants are protected by illegal eviction.
  • tenants can challenge high charges and improper rent increases.
  • all tenancy agreements must comply with legislation.

If you feel you are being mistreated or experiencing difficulties with your landlord, please contact Merthyr Tydfil Housing Solutions to discuss your options.